Shipping Policy

Shipping Methods

We offer various shipping methods to cater to your specific needs. Our standard shipping option ensures delivery within 7-14 business days. For those who require their swimwear sooner, we also offer expedited shipping, which guarantees delivery within 3 business days. Please note that expedited shipping may incur additional charges.

Kindly note that due to holidays, your shipping might be delayed.

Shipping Rates

Our shipping rates are calculated based on the weight and destination of your order. To provide you with the most accurate shipping cost, please enter your shipping address during the checkout process. The shipping cost will be displayed before you finalize your purchase.

Order Processing Time

Once your order is placed, our dedicated team works diligently to process and prepare it for shipping. We strive to ship all orders within 1-2 business days. However, during peak seasons or promotional periods, there may be slight delays in order processing. Rest assured, we are committed to getting your swimwear to you as quickly as possible.

Tracking Your Order

Once your order has been shipped, you will receive a confirmation email containing a tracking number. This tracking number allows you to monitor the progress of your package and estimate its arrival date. Simply click on the provided link or enter the tracking number on our website's tracking page to stay updated on your order's status.

International Shipping and Taxes

We are proud to offer international shipping to our customers worldwide. Please note that international orders may be subject to customs fees, import duties, and taxes imposed by the destination country. These charges are the responsibility of the recipient and are not included in the total cost of your order. We recommend contacting your local customs office for more information on potential fees.

Lost or Damaged Packages

In the rare event that your package is lost or damaged during transit, please contact our customer support team immediately. We will work closely with the shipping carrier to resolve the issue and ensure you receive a satisfactory resolution.

Thank you for choosing NAYA NALU Swimwear. We are dedicated to providing you with exceptional swimwear and a seamless shipping experience. If you have any further questions or concerns regarding our shipping policy, please don't hesitate to contact our customer support team at info@nayanalu.com.